NB 06/11/23: Courier companies are currently experiencing high demand leading up to the holiday season which may result in delivery delays. We are working with them as best we can to reduce any impact on our customers.
Online orders over $250 qualify for free shipping (some exclusions apply*)
We are unable to ship to PO Box addresses. Delivery is door to door (excl. some remote regions) with an estimated delivery time of 7 to 10 business days under normal circumstances.
Orders placed online will be arranged for courier pick-up within 3-5 business days. While we endeavour to act as quickly as possible in preparing your order and arranging a courier service for delivery, we cannot control delivery times / delays caused by external factors. You will be provided with tracking details and can follow up with the courier company with any delivery queries from that point.
Many states and regions experience holiday periods of unprecedented delivery demand. This places pressure on couriers, leading to delivery delays in some regions.
Every care is taken to provide our customers with the quickest and most economical / cost-effective freight choice, but no responsibility will be taken for delayed deliveries due to natural disasters or unforeseen events.
*Some "Remote Locations" may incur additional freight charges. Some rural and regional areas are depot collection only.
Full T&Cs for Shipping can be found here: "Shipping T&Cs"
Warranty information for fulfilled orders can be found here: "Warranty"